Thermal/DHI-ASI7213X-T1/Instructions/Password Reset via Email

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DHI-ASI7213X-T1: Password Reset via Email

PLEASE NOTE: These instructions can not be completed with assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

Prerequisites

  • DHI-ASI7213X-T1 setup, connected to network
  • Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

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Find the device in the list

Click the Reset button


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2. Click Agree to the prompts

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Click OK to confirm XML password reset method

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Click OK

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The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

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The ExportFile XML file will be created


3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to config tool to finish the password reset operation.