Difference between revisions of ":Internal Only/Avaya/VPN Setup"

(Instructions)
(Prerequisites)
Line 3: Line 3:
 
*Avaya Phone ID-Example: 63602
 
*Avaya Phone ID-Example: 63602
 
*Avaya Phone ID Password-Example:63602
 
*Avaya Phone ID Password-Example:63602
Extension-Example:49069
+
*Extension-Example:49069
 +
 
 
==Instructions==
 
==Instructions==
 
1. Install Java from [https://www.odrive.com/s/926fd8fe-3abd-4424-85e3-83ce98b48e3e-5cd45b33 here]
 
1. Install Java from [https://www.odrive.com/s/926fd8fe-3abd-4424-85e3-83ce98b48e3e-5cd45b33 here]

Revision as of 17:59, 9 May 2019

How to Setup Call Center VPN

Prerequisites

  • Avaya Phone ID-Example: 63602
  • Avaya Phone ID Password-Example:63602
  • Extension-Example:49069

Instructions

1. Install Java from here

2019-05-09 10-58-30.png

2. Install Cisco AnyConnect from here

3. Navigate to "C:\Windows\System32\drivers\etc" open "hosts" with notepad, and add the following:

170.14.88.5 cdcawv010.na.convergys.com

Avaya VPN Setup1.png