Difference between revisions of ":Internal Only/Avaya/VPN Setup"
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Latest revision as of 18:09, 9 May 2019
How to Setup Call Center VPN
Prerequisites
- Avaya Phone ID-Example: 63602
- Avaya Phone ID Password-Example:63602
- Extension-Example:49069
Instructions
1. Install Java from here
2. Install Cisco AnyConnect from here
3. Navigate to "C:\Windows\System32\drivers\etc" open "hosts" with notepad, and add the following:
170.14.88.5 cdcawv010.na.convergys.com
4. Uncheck, "Block connections to untrusted servers" in the Cisco AnyConnect Settings.
