Difference between revisions of ":Process/Reporting May"

(Salesforce Backend Changelog)
(Salesforce Backend Changelog)
Line 19: Line 19:
 
*3rd Party Access Control Case Field Added
 
*3rd Party Access Control Case Field Added
 
*3rd Party Cloud Case Field Added
 
*3rd Party Cloud Case Field Added
 +
*DNA-Voicemail Routing 2019 Workflow Created
  
 
==Week 2:==
 
==Week 2:==

Revision as of 14:30, 8 May 2019

Goals

Overall

  • VPN Setup for Avaya
  • uJet Integration Working
  • Abandoned from 18.16% to less than 10%
  • Occupancy from 52.36% to 70% or better

Tier 1

Tier 2

Link to Master Reporting

Click here to access Master Reporting

Week 1:

Salesforce Backend Changelog

  • 3rd Party VMS Case Field Added
  • 3rd Party Alarm Case Field Added
  • 3rd Party Access Control Case Field Added
  • 3rd Party Cloud Case Field Added
  • DNA-Voicemail Routing 2019 Workflow Created

Week 2:

Salesforce Backend Changelog

Week 3:

Salesforce Backend Changelog

Week 4:

Salesforce Backend Changelog

Week 5:

Salesforce Backend Changelog