:Process/Reporting May
Contents
Goals
Overall
- VPN Setup for Avaya
- uJet Integration Working
- Abandoned from 18.16% to less than 10%
- Occupancy from 52.36% to 70% or better
Tier 1
Tier 2
Link to Master Reporting
Click here to access Master Reporting
Week 1:
Salesforce Backend Changelog
- 3rd Party VMS Case Field Added
- 3rd Party Alarm Case Field Added
- 3rd Party Access Control Case Field Added
- 3rd Party Cloud Case Field Added
- DNA-Voicemail Routing 2019 Workflow Created
- Operating System Case Field Added
- Dahua Device Type Case Field Added
