Difference between revisions of "DSS/Password Reset"

(Step by Step Instructions)
(Password Reset-User Portal)
 
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==Password Reset-Manager Portal==
 
==Password Reset-Manager Portal==
 
===Description===
 
===Description===
 +
This guide will show how to reset the password for the Manager Portal of a DSS4004 or DSS7016.
 
===Prerequisites===
 
===Prerequisites===
 +
*DSS4004 or DSS7016
 +
*Network Connection to server
 +
*USB Keyboard
 
===Video Instructions===
 
===Video Instructions===
 
<embedvideo service="youtube">https://youtu.be/4fU7SOW3qao</embedvideo>
 
<embedvideo service="youtube">https://youtu.be/4fU7SOW3qao</embedvideo>
Line 39: Line 43:
 
==Password Reset-User Portal==
 
==Password Reset-User Portal==
 
===Description===
 
===Description===
 +
This guide will show how to reset the password for the User Portal of a DSS4004 or DSS7016.
 +
 
===Prerequisites===
 
===Prerequisites===
 +
*Log in credentials to the Manager Portal of the DSS4004 or DSS7016
 +
*Network Connection to server
 +
*Local computer
 
===Video Instructions===
 
===Video Instructions===
 
<embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvideo>
 
<embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvideo>

Latest revision as of 19:58, 27 August 2019

DSS Password Reset

Password Reset-Manager Portal

Description

This guide will show how to reset the password for the Manager Portal of a DSS4004 or DSS7016.

Prerequisites

  • DSS4004 or DSS7016
  • Network Connection to server
  • USB Keyboard

Video Instructions

Step by Step Instructions

1. Connect Keyboard to back USB port of DSS4004 or DSS7016.

2. Press the, "*" repeatedly until this page is displayed on your monitor.

DSS Password Reset - 001.jpg

3. Select, "Reset Password"

DSS Password Reset - 002.jpg

4. Wait 5 minutes for the system to reset.

5. Locate your DSS's IP address using ConfigTool or http://192.168.1.108

6. Open Internet Explorer, and input the following: http://<IP_Address_of_DSS>/config

DSS Password Reset - 1.jpg

7. Login with the following:

User Name: admin

Password: 123456

8. You will then be prompted to establish a new password. Once complete the DSS will reboot one more time.

DSS Password Reset - 2.jpg

DSS Password Reset - 3.jpg

Password Reset-User Portal

Description

This guide will show how to reset the password for the User Portal of a DSS4004 or DSS7016.

Prerequisites

  • Log in credentials to the Manager Portal of the DSS4004 or DSS7016
  • Network Connection to server
  • Local computer

Video Instructions

Step by Step Instructions

1. Open Internet Explorer, and input the following: http://<IP_Address_of_DSS>/config

2. Login with the following:

User Name: admin

Password: 123456 or (The Password you Established Earlier)

3. Navigate to Basic, and then Maintenance.

DSS Password Reset - 4.jpg

4. Select, "Reset"

DSS Password Reset - 5.jpg

5. Input your password, and click, "OK"

DSS Password Reset - 6.jpg

6. The system will now reset, and reboot.

DSS Password Reset - 7.jpg

7. Open Internet Explorer, and input the following: http://<IP_Address_of_DSS>/

DSS Password Reset - 8.jpg

8. Login with the following:

User Name: system

Password: 123456

9. You will then be prompted to establish a new password.

DSS Password Reset - 9.jpg

10. Once complete, click, "Next" the system will reboot