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===Troubleshooting=== | ===Troubleshooting=== | ||
Revision as of 16:39, 19 September 2019
How To Add A VTO and VTH to DSS Express
Description
This Step by Step guide will provide instruction to setup A VTO2111D-WP To A VTH5221D via a LAN and Wireless LAN connection and connect to DSS Express
Prerequisites
- VTO2111D-WP - Initialized, Configured on the Network
- VTH5221D - Initialized, Configured on the Network
- DSS Express Server - Setup, Configured on the Network
- DSS Express Client installed - How to Install DSS Express Client
Video Intercom Deployment Best Practices
Video intercom devices require exact network and programming information entered at each interface in order for the devices to function as expected.
Before attempting the guide on this page it is useful to collect all the information from each device - VTH, VTO, and DSS Express. This will be useful as a reference when entering the different device information at each device.
For example building a spreadsheet like this would be recommended:
DSS Express (DSS4004-S2) Device
| Device | IP Address | User Name | Password | Building Enable | Unit Enable |
|---|---|---|---|---|---|
| DSS4004-S2 | 192.168.2.113 | system | DahuaWIN2017 | Disabled | Disabled |
VTO Device
| Local Setting | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Device | IP Address | Device Type | Villa Call No | Building No. | Unit No. | VTO No. | Call Centre Time | ||||||
| VTO2111d-WP | 192.168.2.234 | Villa Station | 9901 | 0(Greyed Out) | 0(Greyed Out) | 8001 | Unchecked | ||||||
| SIP Server | |||||||||||||
| SIP Server | Server Type | SIP Server IP | Port | Username | Password | SIP Domain | SIP Server Username | SIP Server Password | Alternate IP Addr | Alternate Username | Alternate Password | Alternate VTS Address | Alternate Server |
| Disabled | Express/DSS | 192.168.2.113 | 5080 | (VTO Number) | 123456 | VDP | system | DahuaWIN2017 | (Not Used) | (Not Used) | (Not Used) | (Not Used) | Unchecked |
VTH Device
| Local Setting | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Device | IP Address | Room No. | |||||||||||
| VTH1510CH | 192.168.2.167 | 9901#0 | |||||||||||
| SIP Server | |||||||||||||
| Server IP | Network Port | User Name | Register Password | Domain | User Name | Logon Password | |||||||
| 192.168.2.113 | 5080 | (VTH Building Number) | 123456 (Always This Password) | VDP | system | DahuaWIN2017 (DSS Express Server Password) | |||||||
Video Instructions
Coming Soon
Step by Step Instructions
Below are several sets of instructions for setting up the VTH, VTO, and DSS Express Client
VTH
1. Long press (for about 5 seconds) the Settings icon until a window pops up asking for a password
2. Enter the password (Default: 123456) and press OK
3. The Advanced Settings will be displayed
Under the Network information, confirm the Network information of the VTH device
4. Under VTH Config - The Room No. can be adjusted by pressing/tapping inside the field and a keyboard will be displayed
5. Enter the correct Room No. , for this guide it will be 9901#0
Then press OK
6. Under SIP Server, enter the information from the DSS Express Server, since it will be acting as the SIP server in this deployment.
All settings
7. Once the correct information for the DSS Express Server has been entered, toggle Enable Status to ON, then press OK
8. Under VTO Config, enter the information from the VTO device in the section labeled Main_VTO
9. Once the information has been entered, switch Enable Status to ON
10. After a few moments you will get confirmation the VTO information has been set correctly
VTO
1. Log into the web interface of the VTO by typing its address in a browser and entering the username and password
2. Once logged in select Network Setting
3. Select SIP Server on the left
4. All information must be entered on this page
Uncheck Enable
Server Type: Express/DSS
IP Addr: IP Address of DSS Express Server
Port: 5080
leave Username/Password as default
SIP Domain: VDP
SIP Server Username: system
SIP Server Password: Password for user
5. Click Save once all fields have been entered.
The unit will reboot after making those settings changes.
6. When the unit boots back up, log into the device again and go to Local Setting
7.
8.
DSS Express Client
1.
2.
3.
4.
5.
6.
Troubleshooting
- If you are able to get only video and no door/lock control, or vice versa, try confirming the Device Information at the DSS Express Client:
