Difference between revisions of "DSS Windows/Express/Troubleshoot/Cannot Control PTZ"

(Prerequisites)
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*[[DSS_Windows/Both/Server_Install|DSS Express S Server Installed]]
 
*[[DSS_Windows/Both/Server_Install|DSS Express S Server Installed]]
 
*[[DSS_Windows/Both/Client_Install|DSS Express S Client Installed]]
 
*[[DSS_Windows/Both/Client_Install|DSS Express S Client Installed]]
 +
*PTZ camera added to DSS Express S
  
 
==Video Instructions==
 
==Video Instructions==

Revision as of 21:15, 16 October 2019

Cannot Control PTZ

Description

This guide will show how to troubleshoot a Dahua IP PTZ Camera that is connected to DSS Express

Example:

Troubleshoot PTZ - DSS Express - 0.jpg

This PTZ camera has been added to DSS Express but in Live View when the camera is selected, the PTZ control menu is not available / greyed out

Prerequisites

Video Instructions

Step by Step Instructions

Troubleshoot PTZ - DSS Express - 1.jpg

Troubleshoot PTZ - DSS Express - 2.jpg

Troubleshoot PTZ - DSS Express - 3.jpg

Troubleshoot PTZ - DSS Express - 4.jpg

Troubleshoot PTZ - DSS Express - 5.jpg