DSS Windows/Express/Troubleshoot/Cannot Control PTZ

Cannot Control PTZ

Description

This guide will show how to troubleshoot a Dahua IP PTZ Camera that is connected to DSS Express

Example:

This PTZ camera has been added to DSS Express but in Live View when the camera is selected, the PTZ control menu is not available / greyed out

Prerequisites

• DSS Express S Server Installed
• DSS Express S Client Installed
• PTZ camera added to DSS Express S

Step by Step Instructions