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Revision as of 23:53, 6 November 2019 by Marques.Phillips (talk | contribs)

Reset IP Camera

Reset via Password Recovery with Mobile App

WebUI of IP Camera

1. Type the IP of the IP camera into a web browser

Reset IPC Password - WebUI - 1.jpg

2. Click the 'Forgot password?' option

Reset IPC Password - WebUI - 2.jpg

3. A prompt will appear to confirm the reset

Select OK

Reset IPC Password - WebUI - 3.jpg

4. A QR code will be displayed.

This code must be scanned using the mobile app, either iDMSS or gDMSS on a mobile phone

The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code

Reset IPC Password - WebUI - 4.jpg


1. Open the iDMSS / gDMSS app

Select 'Me' in the lower right portion of the screen

Reset IPC Password - GDMSS - 1.jpg

2. Select 'Password Security'

Reset IPC Password - GDMSS - 2.jpg

3. Select 'Reset Device Password'

Reset IPC Password - GDMSS - 3.jpg

4. Scan the QR Code from the WebUI of the IP Camera

Reset IPC Password - GDMSS - 4.jpg

Once scanned, after a few minutes you will receive an email with a Security Code

5. Enter the Security Code into the WebUI of the camera, Select Next

Reset IPC Password - WebUI - 5.jpg

The camera's password will be reset and you can setup a new password for the device

Reset via Physical Button

Depending on the model of your IP Camera, there could be a physical reset button on the outside body of the camera, or inside the camera body. (Example of Reset Switch inside camera body.) (Example of Reset Switch on camera body.)

1. Reset: Press the reset button for 5 seconds. 2. Serial port connection: Please use connector and weld it on the package of the serial port

Reset via ConfigCleaner

ConfigToolIPC.jpg 1. Locate IP Camera on LAN via ConfigTool, and write it down.

2. Input IP address of IP Camera into ConfigCleaner Tool, and press, "Login".