Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

(Description)
(Prerequisites)
Line 6: Line 6:
  
 
==Prerequisites==
 
==Prerequisites==
* Requires Microsoft Visual C++ 2015
+
* Requires Microsoft Visual C++ Redistributable for Visual Studio 2015
  
 
==Video Instructions==
 
==Video Instructions==

Revision as of 20:00, 22 October 2019

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Video Instructions

Step by Step Instructions

1. 800x800px