Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

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2. If repairing and reinstalling are not working, there are also other suggestion further down the same link.
 
2. If repairing and reinstalling are not working, there are also other suggestion further down the same link.
  
https://www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missing
+
* https://www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missing

Revision as of 20:19, 22 October 2019

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Step by Step Instructions

1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again

2. If repairing and reinstalling are not working, there are also other suggestion further down the same link.