Difference between revisions of "Thermal/DHI-ASI7213X-T1/Instructions/Password Reset via Email"

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=DHI-ASI7213X-T1: Password Reset via Email=
 
=DHI-ASI7213X-T1: Password Reset via Email=
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==Description==
 
==Description==
 +
These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer
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 +
{| class="wikitable"
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|-
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|'''PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods [https://dahuawiki.com/Support HERE]'''
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|-
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|}
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==Prerequisites==
 
==Prerequisites==
 +
* DHI-ASI7213X-T1 setup, connected to network
 +
* Local computer , with ConfigTool installed
 
==Video Instructions==
 
==Video Instructions==
<embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvideo>
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<embedvideo service="youtube">https://youtu.be/I7KlsJTC3R0</embedvideo>
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==Step by Step Instructions==
 
==Step by Step Instructions==
1.
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1. Open ConfigTool
[[File:YourProcess1.jpg|800x800px]]
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Under the Password Reset section
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 +
[[File:DHI-ASI7213X-T1_Password_Reset_via_Email_-1.jpg|800px]]
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Find the device in the list
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Click the '''Reset''' button
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 +
[[File:DHI-ASI7213X-T1_Password_Reset_via_Email_-2.jpg|800px]]
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2. Click Agree to the prompts
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[[File:DHI-ASI7213X-T1_Password_Reset_via_Email_-3.jpg|800px]]
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Click OK to confirm XML password reset method
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 +
[[File:DHI-ASI7213X-T1_Password_Reset_via_Email_-4.jpg|800px]]
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 +
Click OK
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[[File:DHI-ASI7213X-T1_Password_Reset_via_Email_-5.jpg|800px]]
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The default location the XML file will be saved to is displayed
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 +
Click Browse Path to select a new location
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Click Next
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[[File:DHI-ASI7213X-T1_Password_Reset_via_Email_-6.jpg|800px]]
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The ExportFile XML file will be created
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 +
 
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3. Send the exported xml file as an attachment to the email address: '''support_gpwd@htmicrochip.com'''
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Then 2 or 3 minutes later, you will receive an email with the attached  XML file
 +
 
 +
Import the new XML file to config tool to finish the password reset operation.

Latest revision as of 17:27, 25 August 2020

DHI-ASI7213X-T1: Password Reset via Email

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • DHI-ASI7213X-T1 setup, connected to network
  • Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

DHI-ASI7213X-T1 Password Reset via Email -1.jpg

Find the device in the list

Click the Reset button


DHI-ASI7213X-T1 Password Reset via Email -2.jpg

2. Click Agree to the prompts

DHI-ASI7213X-T1 Password Reset via Email -3.jpg

Click OK to confirm XML password reset method

DHI-ASI7213X-T1 Password Reset via Email -4.jpg

Click OK

DHI-ASI7213X-T1 Password Reset via Email -5.jpg

The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

DHI-ASI7213X-T1 Password Reset via Email -6.jpg

The ExportFile XML file will be created


3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to config tool to finish the password reset operation.