FAQ/Password Reset IPC ConfigTool

Reset Dahua Device Password Using ConfigTool

Description

These instructions will show how to reset the password of a Dahua device using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • Dahua IP camera, connected to network
  • Local computer , with ConfigTool installed

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

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Find the device in the list

Click the Reset button


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2. Click Agree to the prompts

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Click OK to confirm XML password reset method

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Click OK

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The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

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The ExportFile XML file will be created


3. This file will be used in the password reset process. Contact Dahua technical support for the result file.

Import the new XML file to config tool to finish the password reset operation.