FAQ/Password Reset IPC ConfigTool

Reset Dahua Device Password Using ConfigTool

Description

These instructions will show how to reset the password of a Dahua device using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • Dahua IP camera, connected to network
  • Local computer , with ConfigTool installed

Step by Step Instructions

1. Open ConfigTool

Select "Password Reset" on the left.

Find the device in the list, and verify it has the XML reset option under "Support".

Click the Reset button on the right

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2. Click Agree

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3. Select the Reset Mode drop-down and then select XML File

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4. Click OK to confirm XML password reset method

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5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next

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6. The ExportFile XML file will be created. Click OK to continue

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7. This file will be used in the password reset process. Contact Dahua technical support via one of the methods HERE for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next

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8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish

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9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list

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