FAQ/Password Reset IPC DMSS

Reset Dahua IP Camera Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua IP Camera using the mobile app DMSS

PLEASE NOTE: These instructions will only work if Email Recovery was setup during device initialization. If this was not set up for the device, please try another password reset option
Password Reset for Dahua IP Camera

Prerequisites

  • Dahua IP camera, connected to network
  • Local computer
  • DMSS mobile app
  • Email recovery setup for device

Video Instructions

Step by Step Instructions

WebUI of IP Camera

1. Type the IP of the IP camera into a web browser

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2. Click the 'Forgot password?' option

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3. A prompt will appear to confirm the reset

Select OK

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4. A QR code will be displayed.

This code must be scanned using the mobile app DMSS on a mobile phone

DMSS

1. Launch the DMSS App

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Select Me

2. Select Tool Manager

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3. Select Password Resetting

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4. Scan the QR code found in the previous step using the mobile phone

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5. A confirmation will display a successful reset.

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The email address on file will receive an email shortly containing a security code

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The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code

Enter this code at Security Code field

Click Next

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Enter a new password for the camera

Click Save

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