Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

FAQ/Reset Device to Defaults

How to Reset Device to Factory Default

Description

Prerequisites

Instructions

Icon for type SystemUI Old.pngSystemUI Old

Prerequisites

Video Instructions

Step by Step Instructions

1. From Live View

Right click select Main Menu

Factory Reset - SystemUI Old - 1.jpg

2. Under Setting

Click System

Factory Reset - SystemUI Old - 2.jpg

3. Click Default

Factory Reset - SystemUI Old - 3.jpg

4. Click Factory Reset

Factory Reset - SystemUI Old - 4.jpg

5. A prompt will appear to confirm the factory default

Click Yes

Factory Reset - SystemUI Old - 5.jpg

6. The unit will default and reboot

Factory Reset - SystemUI Old - 6.jpg

7. When the device has booted back up it will be factory reset and is now ready for device initialization

Factory Reset - SystemUI Old - 7.jpg

Icon for type SystemUI New.pngSystemUI New

Prerequisites

Video Instructions

Step by Step Instructions

1. From Live View

Right click, select Main Menu

Factory Reset - SystemUI New - 1.jpg

2. Click Operation

Factory Reset - SystemUI New - 2.jpg

3. Click System Maintain

Factory Reset - SystemUI New - 3.jpg

4. Click Default

Factory Reset - SystemUI New - 4.jpg

5. Click Factory Default

Factory Reset - SystemUI New - 5.jpg

6. A prompt will appear to confirm the factory default

Click OK

Factory Reset - SystemUI New - 6.jpg

7. The NVR will default and reboot itself

Factory Reset - SystemUI New - 7.jpg

8. The unit will boot back up

Factory Reset - SystemUI New - 8.jpg

9. The device has been factory reset and is now ready for device initialization

Factory Reset - SystemUI New - 9.jpg

Icon for type WebUI Old.pngWebUI Old

Prerequisites

Video Instructions

Step by Step Instructions

1. Enter the IP of the device into a browser

At the Web Login

Enter the Username and Password

Click Login

Factory Reset - WebUI Old - 1.jpg

2. Click Setup

Factory Reset - WebUI Old - 2.jpg

3. Click System

Factory Reset - WebUI Old - 3.jpg

4. Click Default

Factory Reset - WebUI Old - 4.jpg

5. Click Factory Reset

Factory Reset - WebUI Old - 5.jpg

6. A prompt will appear to confirm the Factory Reset

Factory Reset - WebUI Old - 6.jpg

The unit will reboot and is now ready for device initialization

Icon for type WebUI New.pngWebUI New

Prerequisites

Video Instructions

Step by Step Instructions

1. Enter the IP of the device into a browser

At the Web Login

Enter the Username and Password

Click Login

Factory Reset - WebUI New -1.jpg

2. Click Setup

Factory Reset - WebUI New -2.jpg

3. Click System

Factory Reset - WebUI New -3.jpg

4. Click Default

Factory Reset - WebUI New -4.jpg

5. Click Factory Reset

Factory Reset - WebUI New -5.jpg

6. A prompt will appear to confirm the factory default

Click Yes

Factory Reset - WebUI New -6.jpg

The unit will reboot and is now ready for device initialization