Thermal/DHI-ASI7213X-T1/Instructions/Troubleshoot Repetitive Voice Prompt

Repetitive Voice Prompt Error


This article is to show how to troubleshoot repetitive voice prompt error on DHI-ASI7213X-T1 device.


  • DHI-ASI7213X-T1 set up

Video Instructions

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Step by Step Instructions

1. Tap on DHI-ASI7213X-T1 Icon Mainmenu.jpg to access the main menu.

2. Login with your admin credential that you created during initialization process.

3. Main menu page will launch.

DHI-ASI7213X-T1 Mainmenu.jpg

4. Tap on System.

DHI-ASI7213X-T1 Mainmenu System.jpg

5. Tap on Face Parameters.

DHI-ASI7213X-T1 FaceParameters.jpg

6. Increase the number of Invalid Face Prompt Interval and Recognition timeout.

It is recommended to set between 3-5 seconds, allowing the system to complete 1 voice prompt before scanning the next person.

DHI-ASI7213X-T1 FaceParameters Recognition Interval.jpg