View source for Thermal/Firmware Update/TPC BF5421 T

=TPC-BF5421 Firmware Update Instructions=
==Description==
This guide will show to how to update the firmware for a TPC-BF5421

This camera will require installing 2 different firmware files, one for the System and one for the Core

'''The System firmware should be installed first then the Core firmware'''

<span style="color:red">To determine what firmware to use, locate the P/N on the box of the unit and compare to the charts</span>

==Prerequisites==
* TPC-BF5421-TB/TD
* [[ConfigTool|ConfigTool]]
* Firmware Files downloaded:
<!--
Set 1 - D

System Firmware: {{Template:DH_TPC-BF7X21-5421-2221}}
Core Firmware: {{Template:PacketCamera_TPC-NYX5400-TDCXB}}

Set 2 - B

System Firmware: {{Template:DH_TPC-BF5X21-TBHTM}}
Core Firmware: {{Template:PacketCamera_TPC-NYX5400-BX-TP}}

[[File:BF5421-T-Partnumbers.png|right|300px]]

'''
Set 1 - D: <span style="color:red">For P/N : 1.0.01.34.11801 and  1.0.01.34.11823</span>'''
{| class="wikitable"
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | System Firmware
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | Core Firmware
|-
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:DH_TPC-BF7X21-5421-2221}}
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:PacketCamera_TPC-NYX5400-TDCXB}}
|} 


'''
Set 2 - B: <span style="color:red">For P/N : 1.0.01.34.11756 and 1.0.01.34.11758</span>'''
{| class="wikitable"
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | System Firmware
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | Core Firmware
|-
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:DH_TPC-BF5X21-TBHTM}}
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:PacketCamera_TPC-NYX5400-BX-TP}}
|}

The upgrade for the camera will require a single set of System and Core files. Download both System and Core files as a pair, do not interchange/mix the files between the sets listed above.

-->

<span style="color:red">To determine what firmware to use on Model:DH-TPC-BF5421-T, locate the P/N on the box of the unit and compare to the chart below</span>

[[File:BF5421-T-Partnumbers.png|right|300px]]

{| class="wikitable"
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | Camera Model
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | System Firmware
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0;" | Core Firmware
|-
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | DH-TPC-BF3221-T
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:DH_TPC-BF3221}}
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:PacketCamera_TPC-NYX2200-GX}}
|-
| rowspan="4" style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | DH-TPC-BF5421-T
! colspan="2" style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:red;" | For P/N : 1.0.01.34.11801 and 1.0.01.34.11823
|-
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 1 - D {{Template:DH_TPC-BF7X21-5421-2221_Temperature_Monitoring}}
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 1 - D {{Template:PacketCamera_TPC-NYX5400-TDCXB}}
|-
! colspan="2" style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:red;" | For P/N : 1.0.01.34.11756 and 1.0.01.34.11758
|-
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 2 - B {{Template:DH_TPC-BF5X21-TBHTM_Temperature_Monitoring}}
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 2 - B {{Template:PacketCamera_TPC-NYX5400-BX-TP}}
|}

==Video Instructions==
<embedvideo service="youtube">https://youtu.be/PL6yXXitP8c</embedvideo>

==Step by Step Instructions==
1. Enter the IP of the device into a browser (default 192.168.1.108)

At the Web Login

Enter the Username and Password

Click Login

2. Select '''Information''' > '''Version'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_1.jpg|800px]]

3. Confirm the current '''System Version''' and '''ThermalCamera Version'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_2.jpg|800px]]

4. Open ConfigTool

Click '''Search Setting'''

Enter the Password for the camera

Click '''OK'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_3.jpg|500px]]

5. Select the Firmware Upgrade menu

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_4.jpg|500px]]

6. Check the box to select the device

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_5.jpg|500px]]

7. Click '''Browse'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_6.jpg|500px]]

8. Navigate to the firmware file (System) and click '''Open'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_7.jpg|500px]]

9. Click '''Upgrade'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_8.jpg|500px]]

10. The update will begin to process

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_9.jpg|500px]]

11. A green check mark will confirm a successful upgrade

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_10.jpg|500px]]

'''''If you receive an Upgrade Failed error, please review the note at the bottom of this page'''''

The camera will reboot

12. Click Search Setting to attempt to discover the camera after it boots up

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_11.jpg|500px]]

13. When the device is discovered, select the Firmware Upgrade menu 

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_12.jpg|500px]]

14. Check the box to select the device

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_12-1.jpg|500px]]

15. Click '''Browse'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_13.jpg|500px]]

16. Navigate to the firmware file (Core) and click '''Open'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_14.jpg|500px]]

17. Click '''Upgrade'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_15.jpg|500px]]

18. The update will begin to process

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_16.jpg|500px]]

19. A green check mark will confirm a successful upgrade

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_17.jpg|500px]]

20 Log into the camera to confirm the System Version and ThermalCamera Version were updated

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_18.jpg|500px]]

21. Factory default the camera by going to '''System''' > '''Default'''

Then click '''Factory Default'''

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_19.jpg|500px]]

The camera will reboot and return to Factory default settings and is ready for setup


===Upgrade Failed===
If you attempt to upgrade the firmware of the camera and receive the following error:

[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_Upgrade_Failed.png|500px]]

Please download the alternate set of Firmware files listed at the top of this page and attempt the upgrade again

[[File:TPC-BF5421-T_FW_Flowchart.png]]