Difference between revisions of "Thermal/Firmware Update/TPC BF5421 T"

 
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This guide will show to how to update the firmware for a TPC-BF5421
 
This guide will show to how to update the firmware for a TPC-BF5421
  
−
This camera will require installing 2 different firmware, one for the System and one for the Core
+
This camera will require installing 2 different firmware files, one for the System and one for the Core
 +
 
 +
'''The System firmware should be installed first then the Core firmware'''
 +
 
 +
<span style="color:red">To determine what firmware to use, locate the P/N on the box of the unit and compare to the charts</span>
  
 
==Prerequisites==
 
==Prerequisites==
−
* TPC-BF5421
+
* TPC-BF5421-TB/TD
 
* [[ConfigTool|ConfigTool]]
 
* [[ConfigTool|ConfigTool]]
 +
* Firmware Files downloaded:
 +
<!--
 +
Set 1 - D
 +
 +
System Firmware: {{Template:DH_TPC-BF7X21-5421-2221}}
 +
Core Firmware: {{Template:PacketCamera_TPC-NYX5400-TDCXB}}
 +
 +
Set 2 - B
 +
 +
System Firmware: {{Template:DH_TPC-BF5X21-TBHTM}}
 +
Core Firmware: {{Template:PacketCamera_TPC-NYX5400-BX-TP}}
 +
 +
[[File:BF5421-T-Partnumbers.png|right|300px]]
 +
 +
'''
 +
Set 1 - D: <span style="color:red">For P/N : 1.0.01.34.11801 and  1.0.01.34.11823</span>'''
 +
{| class="wikitable"
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | System Firmware
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | Core Firmware
 +
|-
 +
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:DH_TPC-BF7X21-5421-2221}}
 +
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:PacketCamera_TPC-NYX5400-TDCXB}}
 +
|}
 +
 +
 +
'''
 +
Set 2 - B: <span style="color:red">For P/N : 1.0.01.34.11756 and 1.0.01.34.11758</span>'''
 +
{| class="wikitable"
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | System Firmware
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | Core Firmware
 +
|-
 +
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:DH_TPC-BF5X21-TBHTM}}
 +
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:PacketCamera_TPC-NYX5400-BX-TP}}
 +
|}
 +
 +
The upgrade for the camera will require a single set of System and Core files. Download both System and Core files as a pair, do not interchange/mix the files between the sets listed above.
 +
 +
-->
 +
 +
<span style="color:red">To determine what firmware to use on Model:DH-TPC-BF5421-T, locate the P/N on the box of the unit and compare to the chart below</span>
 +
 +
[[File:BF5421-T-Partnumbers.png|right|300px]]
 +
 +
{| class="wikitable"
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | Camera Model
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:#000000;" | System Firmware
 +
! style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0;" | Core Firmware
 +
|-
 +
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | DH-TPC-BF3221-T
 +
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:DH_TPC-BF3221}}
 +
| style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | {{Template:PacketCamera_TPC-NYX2200-GX}}
 +
|-
 +
| rowspan="4" style="font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | DH-TPC-BF5421-T
 +
! colspan="2" style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:red;" | For P/N : 1.0.01.34.11801 and 1.0.01.34.11823
 +
|-
 +
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 1 - D {{Template:DH_TPC-BF7X21-5421-2221_Temperature_Monitoring}}
 +
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 1 - D {{Template:PacketCamera_TPC-NYX5400-TDCXB}}
 +
|-
 +
! colspan="2" style="font-weight:bold; font-size:small; font-family:Arial, Helvetica, sans-serif !important;; background-color:#c0c0c0; color:red;" | For P/N : 1.0.01.34.11756 and 1.0.01.34.11758
 +
|-
 +
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 2 - B {{Template:DH_TPC-BF5X21-TBHTM_Temperature_Monitoring}}
 +
| style="text-align: center; font-size:small; font-family:Arial, Helvetica, sans-serif !important;;" | Set 2 - B {{Template:PacketCamera_TPC-NYX5400-BX-TP}}
 +
|}
  
 
==Video Instructions==
 
==Video Instructions==
Line 29: Line 96:
 
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_2.jpg|800px]]
 
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_2.jpg|800px]]
  
 +
4. Open ConfigTool
 +
 +
Click '''Search Setting'''
 +
 +
Enter the Password for the camera
 +
 +
Click '''OK'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_3.jpg|500px]]
 +
 +
5. Select the Firmware Upgrade menu
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_4.jpg|500px]]
 +
 +
6. Check the box to select the device
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_5.jpg|500px]]
 +
 +
7. Click '''Browse'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_6.jpg|500px]]
 +
 +
8. Navigate to the firmware file (System) and click '''Open'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_7.jpg|500px]]
 +
 +
9. Click '''Upgrade'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_8.jpg|500px]]
 +
 +
10. The update will begin to process
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_9.jpg|500px]]
 +
 +
11. A green check mark will confirm a successful upgrade
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_10.jpg|500px]]
 +
 +
'''''If you receive an Upgrade Failed error, please review the note at the bottom of this page'''''
 +
 +
The camera will reboot
 +
 +
12. Click Search Setting to attempt to discover the camera after it boots up
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_11.jpg|500px]]
 +
 +
13. When the device is discovered, select the Firmware Upgrade menu
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_12.jpg|500px]]
 +
 +
14. Check the box to select the device
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_12-1.jpg|500px]]
 +
 +
15. Click '''Browse'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_13.jpg|500px]]
 +
 +
16. Navigate to the firmware file (Core) and click '''Open'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_14.jpg|500px]]
 +
 +
17. Click '''Upgrade'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_15.jpg|500px]]
 +
 +
18. The update will begin to process
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_16.jpg|500px]]
 +
 +
19. A green check mark will confirm a successful upgrade
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_17.jpg|500px]]
 +
 +
20 Log into the camera to confirm the System Version and ThermalCamera Version were updated
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_18.jpg|500px]]
 +
 +
21. Factory default the camera by going to '''System''' > '''Default'''
 +
 +
Then click '''Factory Default'''
 +
 +
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_19.jpg|500px]]
  
−
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_3.jpg|800px]]
+
The camera will reboot and return to Factory default settings and is ready for setup
  
  
−
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_4.jpg|800px]]
+
===Upgrade Failed===
 +
If you attempt to upgrade the firmware of the camera and receive the following error:
  
−
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_5.jpg|800px]]
+
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_Upgrade_Failed.png|500px]]
  
−
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_6.jpg|800px]]
+
Please download the alternate set of Firmware files listed at the top of this page and attempt the upgrade again
  
−
[[File:ConfigTool_TPC-BF5421_Firmware_Update_Instructions_-_7.jpg|800px]]
+
[[File:TPC-BF5421-T_FW_Flowchart.png]]

Latest revision as of 16:47, 11 August 2020

TPC-BF5421 Firmware Update Instructions

Description

This guide will show to how to update the firmware for a TPC-BF5421

This camera will require installing 2 different firmware files, one for the System and one for the Core

The System firmware should be installed first then the Core firmware

To determine what firmware to use, locate the P/N on the box of the unit and compare to the charts

Prerequisites

  • TPC-BF5421-TB/TD
  • ConfigTool
  • Firmware Files downloaded:

To determine what firmware to use on Model:DH-TPC-BF5421-T, locate the P/N on the box of the unit and compare to the chart below

BF5421-T-Partnumbers.png
Camera Model System Firmware Core Firmware
DH-TPC-BF3221-T

Build Date: 09-03-2021

Build Date: 04-24-2020
DH-TPC-BF5421-T For P/N : 1.0.01.34.11801 and 1.0.01.34.11823
Set 1 - D

Build Date: 06-30-2021
 Set 1 - D

Build Date: 07-03-2020
For P/N : 1.0.01.34.11756 and 1.0.01.34.11758
Set 2 - B

Build Date: 09-03-2021
 Set 2 - B

Build Date: 04-24-2020

Video Instructions

Step by Step Instructions

1. Enter the IP of the device into a browser (default 192.168.1.108)

At the Web Login

Enter the Username and Password

Click Login

2. Select Information > Version

ConfigTool TPC-BF5421 Firmware Update Instructions - 1.jpg

3. Confirm the current System Version and ThermalCamera Version

ConfigTool TPC-BF5421 Firmware Update Instructions - 2.jpg

4. Open ConfigTool

Click Search Setting

Enter the Password for the camera

Click OK

ConfigTool TPC-BF5421 Firmware Update Instructions - 3.jpg

5. Select the Firmware Upgrade menu

ConfigTool TPC-BF5421 Firmware Update Instructions - 4.jpg

6. Check the box to select the device

ConfigTool TPC-BF5421 Firmware Update Instructions - 5.jpg

7. Click Browse

ConfigTool TPC-BF5421 Firmware Update Instructions - 6.jpg

8. Navigate to the firmware file (System) and click Open

ConfigTool TPC-BF5421 Firmware Update Instructions - 7.jpg

9. Click Upgrade

ConfigTool TPC-BF5421 Firmware Update Instructions - 8.jpg

10. The update will begin to process

ConfigTool TPC-BF5421 Firmware Update Instructions - 9.jpg

11. A green check mark will confirm a successful upgrade

ConfigTool TPC-BF5421 Firmware Update Instructions - 10.jpg

If you receive an Upgrade Failed error, please review the note at the bottom of this page

The camera will reboot

12. Click Search Setting to attempt to discover the camera after it boots up

ConfigTool TPC-BF5421 Firmware Update Instructions - 11.jpg

13. When the device is discovered, select the Firmware Upgrade menu

ConfigTool TPC-BF5421 Firmware Update Instructions - 12.jpg

14. Check the box to select the device

ConfigTool TPC-BF5421 Firmware Update Instructions - 12-1.jpg

15. Click Browse

ConfigTool TPC-BF5421 Firmware Update Instructions - 13.jpg

16. Navigate to the firmware file (Core) and click Open

ConfigTool TPC-BF5421 Firmware Update Instructions - 14.jpg

17. Click Upgrade

ConfigTool TPC-BF5421 Firmware Update Instructions - 15.jpg

18. The update will begin to process

ConfigTool TPC-BF5421 Firmware Update Instructions - 16.jpg

19. A green check mark will confirm a successful upgrade

ConfigTool TPC-BF5421 Firmware Update Instructions - 17.jpg

20 Log into the camera to confirm the System Version and ThermalCamera Version were updated

ConfigTool TPC-BF5421 Firmware Update Instructions - 18.jpg

21. Factory default the camera by going to System > Default

Then click Factory Default

ConfigTool TPC-BF5421 Firmware Update Instructions - 19.jpg

The camera will reboot and return to Factory default settings and is ready for setup


Upgrade Failed

If you attempt to upgrade the firmware of the camera and receive the following error:

ConfigTool TPC-BF5421 Firmware Update Instructions - Upgrade Failed.png

Please download the alternate set of Firmware files listed at the top of this page and attempt the upgrade again

TPC-BF5421-T FW Flowchart.png

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