Difference between revisions of "FAQ/Password Reset NVR DMSS"

(Step by Step Instructions)
 
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|'''PLEASE NOTE: If you receive an error message like this:
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[[File:Reset Dahua Device Password Using DMSS - Error.jpg|500px]]
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You will not be able to reset the device using this method.
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Please try alternate password reset options:  [[Password_Reset|How To Reset the password for a Dahua device]]
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'''
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==Video Instructions==
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<embedvideo service="youtube">https://youtu.be/Fu7g82AOMAY</embedvideo>
  
 
==Prerequisites==
 
==Prerequisites==
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==Step by Step Instructions==
 
==Step by Step Instructions==
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===QR Code===
 
1. Locate the QR Code reset for the device.
 
1. Locate the QR Code reset for the device.
  
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SystemUI:
 
SystemUI:
- At the Live View, right click to access th eLog In prompt
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- At Live View, right click to access the Log In prompt
- Click Forgot Password option
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[[File:Password_Reset_NVR_DMSS - 1.jpg|800px]]
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- Click Forgot Pattern (if enabled) > Forgot Password option
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[[File:Password_Reset_NVR_DMSS - 2.jpg|800px]]
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[[File:Password_Reset_NVR_DMSS - 3.jpg|800px]]
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[[File:Password_Reset_NVR_DMSS - 4.jpg|800px]]
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[[File:Password_Reset_NVR_DMSS - 5.jpg|800px]]
  
 
WebUI:
 
WebUI:
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- at Login prompt click - Forgot password
 
- at Login prompt click - Forgot password
  
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[[File:Reset Dahua Device Password Using DMSS - 1.jpg|800px]]
  
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2. Click OK to the prompt
  
[[File:Reset Dahua Device Password Using DMSS - 1.jpg|800px]]
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[[File:Reset Dahua Device Password Using DMSS - 2.jpg|800px]]
  
[[File:Reset Dahua Device Password Using DMSS - 2.jpg|800px]]
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3. The QR Code will be displayed on screen
  
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The email address on file will be partially shown
  
 
[[File:Reset Dahua Device Password Using DMSS - 3.jpg|800px]]
 
[[File:Reset Dahua Device Password Using DMSS - 3.jpg|800px]]
  
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The next step will involve scanning the QR code using the DMSS Mobile App
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===DMSS===
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1. Launch the DMSS App
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[[File:Password_Reset_NVR_DMSS - 6.jpg|800px]]
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Select '''Me'''
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2. Select '''Tool Manager'''
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[[File:Password_Reset_NVR_DMSS - 7.jpg|800px]]
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3. Select '''Password Resetting'''
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[[File:Password_Reset_NVR_DMSS - 8.jpg|800px]]
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4. Scan the QR code found in the previous step using the mobile phone
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[[File:Password_Reset_NVR_DMSS - 9.jpg|800px]]
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5. A confirmation will display a successful reset.
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[[File:Password_Reset_NVR_DMSS - 10.jpg|800px]]
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The email address on file will receive an email shortly containing a security code
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[[File:Password_Reset_NVR_DMSS - 11.jpg|800px]]
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[[File:Password_Reset_NVR_DMSS - 12.jpg|800px]]
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Enter this code at the Forgot Password interface
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[[File:Password_Reset_NVR_DMSS - 13.jpg|800px]]
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Click '''Next'''
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The device will prompt you to enter a new password
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[[File:Password_Reset_NVR_DMSS - 14.jpg|800px]]
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You can log in using the new password
  
[[File:Reset Dahua Device Password Using DMSS - Error.jpg|800px]]
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[[File:Password_Reset_NVR_DMSS - 15.jpg|800px]]

Latest revision as of 00:10, 27 February 2021

Reset Dahua Device Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua device using the mobile app DMSS

PLEASE NOTE: An email address must have been entered during Device Initialization for the Password Reset option for this to work
PLEASE NOTE: If you receive an error message like this:

Reset Dahua Device Password Using DMSS - Error.jpg

You will not be able to reset the device using this method.

Please try alternate password reset options: How To Reset the password for a Dahua device

Video Instructions

Prerequisites

  • Dahua device, connected to network
  • DMSS

Step by Step Instructions

QR Code

1. Locate the QR Code reset for the device.

This can be found at both the local interface of a NVR/XVR, or the web interface for NVR/XVR/IP camera:

SystemUI: - At Live View, right click to access the Log In prompt

Password Reset NVR DMSS - 1.jpg

- Click Forgot Pattern (if enabled) > Forgot Password option

Password Reset NVR DMSS - 2.jpg

Password Reset NVR DMSS - 3.jpg

Password Reset NVR DMSS - 4.jpg

Password Reset NVR DMSS - 5.jpg

WebUI: - Type IP address of device into browser - at Login prompt click - Forgot password

Reset Dahua Device Password Using DMSS - 1.jpg

2. Click OK to the prompt

Reset Dahua Device Password Using DMSS - 2.jpg

3. The QR Code will be displayed on screen

The email address on file will be partially shown

Reset Dahua Device Password Using DMSS - 3.jpg

The next step will involve scanning the QR code using the DMSS Mobile App

DMSS

1. Launch the DMSS App

Password Reset NVR DMSS - 6.jpg

Select Me

2. Select Tool Manager

Password Reset NVR DMSS - 7.jpg

3. Select Password Resetting

Password Reset NVR DMSS - 8.jpg

4. Scan the QR code found in the previous step using the mobile phone

Password Reset NVR DMSS - 9.jpg

5. A confirmation will display a successful reset.

Password Reset NVR DMSS - 10.jpg

The email address on file will receive an email shortly containing a security code

Password Reset NVR DMSS - 11.jpg

Password Reset NVR DMSS - 12.jpg

Enter this code at the Forgot Password interface

Password Reset NVR DMSS - 13.jpg

Click Next

The device will prompt you to enter a new password

Password Reset NVR DMSS - 14.jpg

You can log in using the new password

Password Reset NVR DMSS - 15.jpg