Difference between revisions of "Frequently Asked Questions"

Revision as of 16:46, 5 May 2017

NVR FAQ
Problem	Solution
NVR will not boot.	Input power is not correct.
	Power connection is not correct.
	Power switch button is damaged.
	Program upgrade is wrong.
	HDD malfunction or something wrong with HDD ribbon.
	Seagate DB35.1, DB35.2，SV35 or Maxtor 17-g has compatibility problem. Please upgrade to the latest version to solve this problem.
	Front panel error.
	Main board is damaged.
NVR often automatically shuts down or stops running.	Input voltage is not stable or it is too low.
	HDD malfunction or something wrong wit the ribbon.
	Button power is not enough.
	Front video signal is not stable.
	Working environment is too harsh, too much dust.
	Hardware malfunction.
System is unable to detect hard drive.	HDD is broken.
	HDD ribbon is damaged.
	HDD cable connection is loose.
	Main board SATA port is broken.
Video loss from 1, multiple, or all channels.
	Program is not compatible. Please upgrade to the latest version.
	Brightness is 0. Please restore factory default setup.
	Check your screen saver.
	NVR hardware malfunctions.
I can not search local records.
	HDD ribbon is damaged.
	HDD is broken.
	Upgraded program is not compatible.
	The recorded file has been overwritten.
Record function has been disabled
Video is distorted when searching local records.
	Video quality setup is too low.
	Program read error, bit data is too small. There is mosaic in the full screen. Please restart the NVR to solve this problem.
	HDD data ribbon error.
	HDD malfunction.
	NVR hardware malfunctions.

@@ Line 56: / Line 56: @@
 |NVR hardware malfunctions.
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-!rowspan="6"|I can not search local records.
+!rowspan="5"|I can not search local records.
 |-
 |HDD ribbon is damaged.
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 |-
 |Record function has been disabled
-|-
-!rowspan="6"|I can not search local records.
 |-
 !rowspan="6"|Video is distorted when searching local records.