Difference between revisions of "CameraTroubleshoot"
| Line 33: | Line 33: | ||
*[[ConfigInfo | Config Info Mismatched]] | *[[ConfigInfo | Config Info Mismatched]] | ||
*[[ConfigFail | "Failed to Save Device Configuration"]] | *[[ConfigFail | "Failed to Save Device Configuration"]] | ||
| + | |||
| + | ===Leftovers=== | ||
| + | ==Network Problem== | ||
| + | ==The IPC image is unsteady.== | ||
| + | Possible reason: Bad connection for the video cable | ||
| + | |||
| + | ==I failed to log in WEB.== | ||
| + | Possible reason: User name and password are not correct, network and power adapter problems. | ||
| + | |||
| + | Solution 1: Please enter correct user name and password. | ||
| + | |||
| + | Solution 2: Check if the network cable is normal and useable, and check if the network configuration is correct or pull out the network cable plug in again. | ||
| + | |||
| + | Solution 3: Please connect default power adapter. | ||
| + | |||
| + | ==I failed to play the downloaded audio and video files.== | ||
| + | Possible reason: Player problem. | ||
| + | |||
| + | Solution 1: Please download the company default player from the disc. | ||
| + | |||
| + | Solution 2: Install graphics acceleration software whose version is higher than DX8.1 | ||
| + | |||
| + | Solution 3: Use MEDIA PLAYER to play the file which is converted to AVI format, install Div X503Bundle.exe plug-in. | ||
| + | |||
| + | Solution 4: Winxp operating system needs to install plug-in DivX503Bundle.exe and ffdsho-2004 1012.exe. | ||
| + | |||
| + | ==Power adapter is unsteady.== | ||
| + | Solution: The high and low temperature environment is from 0℃ to 40℃ for general power adapters, the power supply will become unsteady if the adapter is beyond this range. Therefore, it is necessary to change to industrial power adapter. | ||
| + | |||
[[Category:Troubleshoot]] | [[Category:Troubleshoot]] | ||
Revision as of 00:14, 6 October 2015
Contents
Camera Troubleshoot General
- IR Light is Very Dark
- Halo at Nighttime
- Device Failed to Record Video and Snapshot
- How to Convert and Playback Backed Up Video
- Camera Does Not Switch Between Day and Night Mode
- Device is Leaking Water
- Camera Not Detecting SD-Card
- Camera Not Recording to SD-Card
Analog Camera Troubleshoot
HD-CVI Camera Troubleshoot
IP Camera Troubleshoot
- Unable to Connect to IP Camera
- Single Camera Output is Working, Blank Video During Multiple Window Output
- Multiple Camera Output is Working, Blank Video During Single Camera Output
- Multiple Camera and Single Camera Output Video Loss
- My IPC is Off Line from Time to Time
- What if Network Upgrade Fails?
- I Can Ping the IPC, but get, "Login Failed" When Attempting to Login
- There is no code stream when I log in and the network program restarts constantly after upgrade.
- Resources are limited, failed to open video” after I log in the IPC
- The video window of control installation displays “ ” when I log in the IPC.
- Black Edge in Live Feed After Firmware Update
- Diagonal or Horizontal Striping on Live Feed
- Gray Screen on Live Feed
- How to Locate IP Camera via ConfigTool
- Config Info Mismatched
- "Failed to Save Device Configuration"
Leftovers
Network Problem
The IPC image is unsteady.
Possible reason: Bad connection for the video cable
I failed to log in WEB.
Possible reason: User name and password are not correct, network and power adapter problems.
Solution 1: Please enter correct user name and password.
Solution 2: Check if the network cable is normal and useable, and check if the network configuration is correct or pull out the network cable plug in again.
Solution 3: Please connect default power adapter.
I failed to play the downloaded audio and video files.
Possible reason: Player problem.
Solution 1: Please download the company default player from the disc.
Solution 2: Install graphics acceleration software whose version is higher than DX8.1
Solution 3: Use MEDIA PLAYER to play the file which is converted to AVI format, install Div X503Bundle.exe plug-in.
Solution 4: Winxp operating system needs to install plug-in DivX503Bundle.exe and ffdsho-2004 1012.exe.
Power adapter is unsteady.
Solution: The high and low temperature environment is from 0℃ to 40℃ for general power adapters, the power supply will become unsteady if the adapter is beyond this range. Therefore, it is necessary to change to industrial power adapter.
