Difference between revisions of "FAQ/SD Card Troubleshoot"

(Restore SD-Card to Factory Defaults)
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*Use this https://www.sdcard.org/downloads/formatter/
 
*Use this https://www.sdcard.org/downloads/formatter/
  
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1. Click the following link to the SD Card Formatter website:
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https://www.sdcard.org/downloads/formatter/
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Scroll down on the page to SD Memory Card FOrmatter DOwnload for Windows/Mac
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Click the download link for the software (this guide will use the Windows version)
  
 
[[File:SD_Card_Troubleshoot_-_0-1.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-1.jpg|600px]]
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2. Click Accept to accept the software agreement
  
 
[[File:SD_Card_Troubleshoot_-_0-2.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-2.jpg|600px]]
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3. The file will begin to download
  
 
[[File:SD_Card_Troubleshoot_-_0-3.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-3.jpg|600px]]
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4. When the download is complete double click the file to open
  
 
[[File:SD_Card_Troubleshoot_-_0-4.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-4.jpg|600px]]
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5. Drag and drop the folder containing the program into an open directory
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Double click to open the folder
  
 
[[File:SD_Card_Troubleshoot_-_0-5.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-5.jpg|600px]]
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6. Double click the installer file - SD Card Formatter 5.0.1 Setup.exe to begin installation
  
 
[[File:SD_Card_Troubleshoot_-_0-6.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-6.jpg|600px]]
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7. Click Next to proceed through the installation and on any additional screens
  
 
[[File:SD_Card_Troubleshoot_-_0-7.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-7.jpg|600px]]
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8. When the installation is complete click Finish
  
 
[[File:SD_Card_Troubleshoot_-_0-8.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_0-8.jpg|600px]]
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9. Launch the SD Card Formatter program
  
 
[[File:SD_Card_Troubleshoot_-_1.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_1.jpg|600px]]
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10. Confirm the correct drive is selected under 'Select card' drop down box
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This can be confirmed in Windows Explorer>This PC
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Check the Letter next to the SD card in the list
  
 
[[File:SD_Card_Troubleshoot_-_2.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_2.jpg|600px]]
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11. Click Quick format
  
 
[[File:SD_Card_Troubleshoot_-_3.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_3.jpg|600px]]
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12. Click Format
  
 
[[File:SD_Card_Troubleshoot_-_4.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_4.jpg|600px]]
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13. A prompt will appear to confirm the format
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Click Yes
  
 
[[File:SD_Card_Troubleshoot_-_5.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_5.jpg|600px]]
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14. The format will process and an update bar will show the current status
  
 
[[File:SD_Card_Troubleshoot_-_6.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_6.jpg|600px]]
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15. A prompt will appear to confirm a successful format
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Click OK
  
 
[[File:SD_Card_Troubleshoot_-_7.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_7.jpg|600px]]
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16. Confirm the SD card has been formatted and is empty
  
 
[[File:SD_Card_Troubleshoot_-_8.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_8.jpg|600px]]
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17. Right click the SD card in the list and select Eject
  
 
[[File:SD_Card_Troubleshoot_-_9.jpg|600px]]
 
[[File:SD_Card_Troubleshoot_-_9.jpg|600px]]

Revision as of 18:23, 4 February 2020

SD Card Troubleshoot

Description

Prerequisites

Video Instructions

SD-Card Detected but showing, "Error"

Try to format SD-Card, if SD-Card is not, "Normal" after reboot, replace SD-Card.

1. 800x800px

SD-Card Not Detected

1. 800x800px

Restore SD-Card to Factory Defaults

1. Click the following link to the SD Card Formatter website: https://www.sdcard.org/downloads/formatter/

Scroll down on the page to SD Memory Card FOrmatter DOwnload for Windows/Mac

Click the download link for the software (this guide will use the Windows version)

SD Card Troubleshoot - 0-1.jpg

2. Click Accept to accept the software agreement

SD Card Troubleshoot - 0-2.jpg

3. The file will begin to download

SD Card Troubleshoot - 0-3.jpg

4. When the download is complete double click the file to open

SD Card Troubleshoot - 0-4.jpg

5. Drag and drop the folder containing the program into an open directory

Double click to open the folder

SD Card Troubleshoot - 0-5.jpg

6. Double click the installer file - SD Card Formatter 5.0.1 Setup.exe to begin installation

SD Card Troubleshoot - 0-6.jpg

7. Click Next to proceed through the installation and on any additional screens

SD Card Troubleshoot - 0-7.jpg

8. When the installation is complete click Finish

SD Card Troubleshoot - 0-8.jpg

9. Launch the SD Card Formatter program

SD Card Troubleshoot - 1.jpg

10. Confirm the correct drive is selected under 'Select card' drop down box

This can be confirmed in Windows Explorer>This PC

Check the Letter next to the SD card in the list

SD Card Troubleshoot - 2.jpg

11. Click Quick format

SD Card Troubleshoot - 3.jpg

12. Click Format

SD Card Troubleshoot - 4.jpg

13. A prompt will appear to confirm the format

Click Yes

SD Card Troubleshoot - 5.jpg

14. The format will process and an update bar will show the current status

SD Card Troubleshoot - 6.jpg

15. A prompt will appear to confirm a successful format

Click OK

SD Card Troubleshoot - 7.jpg

16. Confirm the SD card has been formatted and is empty

SD Card Troubleshoot - 8.jpg

17. Right click the SD card in the list and select Eject

SD Card Troubleshoot - 9.jpg