Revision as of 23:42, 16 April 2020

TPC-BF5421 Firmware Update Instructions

Description

This guide will show to how to update the firmware for a TPC-BF5421

This camera will require installing 2 different firmware, one for the System and one for the Core

Prerequisites

• TPC-BF5421 DH-TPC-BF5421-T
• ConfigTool

Video Instructions

Step by Step Instructions

1. Enter the IP of the device into a browser (default 192.168.1.108)

At the Web Login

Enter the Username and Password

Click Login

2. Select Information > Version

3. Confirm the current System Version and ThermalCamera Version

4. Open ConfigTool

Click Search Setting

Enter the Password for the camera

Click OK

5. Select the Firmware Upgrade menu

6. Check the box to select the device

7. Click Browse

8. Navigate to the firmware file and click Open

9. Click Upgrade

10. The update will begin to process

11. A green check mark will confirm a successful upgrade

The camera will reboot

12. Click Search Setting to attempt to discover the camera after it boots up

13. When the device is discovered, select the Firmware Upgrade menu

14. Check the box to select the device

15. Click Browse

16. Navigate to the firmware file and click Open

17. Click Upgrade

18. The update will begin to process

19. A green check mark will confirm a successful upgrade

20 Log into the camera to confirm the System Version and ThermalCamera Version were updated

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Upgrade Failed

If you attempt to upgrade the firmware of the camera and receive the following error: