Difference between revisions of "FAQ/Password Reset NVR DMSS"

(Step by Step Instructions)
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If you receive an error message like this:
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[[File:Reset Dahua Device Password Using DMSS - Error.jpg|800px]]
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You will not be able to reset the device using this method.
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Please try alternate password reset options
  
 
==Prerequisites==
 
==Prerequisites==
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Select '''Me'''
 
Select '''Me'''
  
[[File:Reset Dahua Device Password Using DMSS - 4.jpg|500px]]
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[[File:Reset Dahua Device Password Using DMSS - 4.jpg|400px]]
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2. Select '''Test Tool'''
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[[File:Reset Dahua Device Password Using DMSS - 5.jpg|400px]]
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3. Select '''Password Resetting'''
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[[File:Reset Dahua Device Password Using DMSS - 6.jpg|400px]]
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4. Scan the QR code found in the previous step using the mobile phone
  
[[File:Reset Dahua Device Password Using DMSS - 5.jpg|500px]]
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[[File:Reset Dahua Device Password Using DMSS - 7.jpg|400px]]
  
[[File:Reset Dahua Device Password Using DMSS - 6.jpg|500px]]
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5. A confirmation will display a successful reset.
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[[File:Reset Dahua Device Password Using DMSS - 8.jpg|400px]]
  
[[File:Reset Dahua Device Password Using DMSS - 7.jpg|500px]]
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The email address on file will receive an email shortly containing a security code
  
[[File:Reset Dahua Device Password Using DMSS - 8.jpg|500px]]
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Enter this code at the Forgot Password interface
  
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Click '''Next'''
  
[[File:Reset Dahua Device Password Using DMSS - Error.jpg|800px]]
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[[File:Reset Dahua Device Password Using DMSS - 9.jpg|400px]]
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The device will prompt you to enter a new password

Revision as of 20:58, 7 December 2020

Reset Dahua Device Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua device using the mobile app DMSS

PLEASE NOTE: An email address must have been entered during Device Initialization for the Password Reset option for this to work

If you receive an error message like this:

Reset Dahua Device Password Using DMSS - Error.jpg

You will not be able to reset the device using this method.

Please try alternate password reset options

Prerequisites

  • Dahua device, connected to network
  • DMSS

Step by Step Instructions

QR Code

1. Locate the QR Code reset for the device.

This can be found at both the local interface of a NVR/XVR, or the web interface for NVR/XVR/IP camera:

SystemUI: - At Live View, right click to access the Log In prompt - Click Forgot Password option

WebUI: - Type IP address of device into browser - at Login prompt click - Forgot password


Reset Dahua Device Password Using DMSS - 1.jpg

2. Click OK to the prompt

Reset Dahua Device Password Using DMSS - 2.jpg

3. The QR Code will be displayed on screen

The email address on file will be partially shown

Reset Dahua Device Password Using DMSS - 3.jpg

The next step will involve scanning the QR code using the DMSS Mobile App

DMSS

1. Launch the DMSS App

Select Me

Reset Dahua Device Password Using DMSS - 4.jpg

2. Select Test Tool

Reset Dahua Device Password Using DMSS - 5.jpg

3. Select Password Resetting

Reset Dahua Device Password Using DMSS - 6.jpg

4. Scan the QR code found in the previous step using the mobile phone

Reset Dahua Device Password Using DMSS - 7.jpg

5. A confirmation will display a successful reset.

Reset Dahua Device Password Using DMSS - 8.jpg

The email address on file will receive an email shortly containing a security code

Enter this code at the Forgot Password interface

Click Next

400px

The device will prompt you to enter a new password