Difference between revisions of "FAQ/Password Reset IPC ConfigTool"
| Line 17: | Line 17: | ||
1. Open ConfigTool | 1. Open ConfigTool | ||
| − | + | Select "Password Reset" on the left. | |
| − | + | Find the device in the list, and verify it has the XML reset option under "Support". | |
| − | + | Click the '''Reset''' button on the right | |
| − | + | [[File:XMLPasswordReset1.png|800px]] | |
| + | 2. Click '''Agree''' | ||
| − | [[File: | + | [[File:XMLPasswordReset2.png|800px]] |
| − | + | 3. Select the '''Reset Mode''' drop-down and then select '''XML File''' | |
| + | [[File:XMLPasswordReset3.png|800px]] | ||
| − | + | 4. Click '''OK''' to confirm XML password reset method | |
| − | + | [[File:XMLPasswordReset4.png|800px]] | |
| − | + | 5. The default location the XML file will be saved to is displayed. | |
| + | Click '''Browse Path''' to select a new location. | ||
| + | Click '''Next''' | ||
| − | + | [[File:XMLPasswordReset5.png|800px]] | |
| − | + | 6. The ExportFile XML file will be created. | |
| + | Click '''OK''' to continue | ||
| − | + | [[File:XMLPasswordReset6.png|800px]] | |
| − | Click | + | 7. This file will be used in the password reset process. Contact Dahua technical support via one of the methods [https://dahuawiki.com/Support HERE] for the result file. |
| + | Once you recieve the Result file, select '''Open''' and choose the file on your file system. | ||
| + | Click '''Next''' | ||
| − | + | [[File:XMLPasswordReset7.png|800px]] | |
| − | + | 8. If the Result file is accepted, it will allow you to set the new password. | |
| + | Input a new password in the '''New Password''' and '''Confirm Password''' fields. | ||
| + | Click '''Finish''' | ||
| − | + | [[File:XMLPasswordReset8.png|800px]] | |
| + | 9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list | ||
| − | + | [[File:XMLPasswordReset9.png|800px]] | |
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Revision as of 19:38, 5 November 2021
Contents
Reset Dahua Device Password Using ConfigTool
Description
These instructions will show how to reset the password of a Dahua device using ConfigTool on a local computer
| PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE |
Prerequisites
- Dahua IP camera, connected to network
- Local computer , with ConfigTool installed
Step by Step Instructions
1. Open ConfigTool
Select "Password Reset" on the left.
Find the device in the list, and verify it has the XML reset option under "Support".
Click the Reset button on the right
2. Click Agree
3. Select the Reset Mode drop-down and then select XML File
4. Click OK to confirm XML password reset method
5. The default location the XML file will be saved to is displayed. Click Browse Path to select a new location. Click Next
6. The ExportFile XML file will be created. Click OK to continue
7. This file will be used in the password reset process. Contact Dahua technical support via one of the methods HERE for the result file. Once you recieve the Result file, select Open and choose the file on your file system. Click Next
8. If the Result file is accepted, it will allow you to set the new password. Input a new password in the New Password and Confirm Password fields. Click Finish
9. If the password is successfully reset, you will see a Green Check Mark next to the camera in the list
