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Difference between revisions of "Troubleshoot/NVR/PTZ Troubleshoot"

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==PTZ Troubleshoot==
 
==PTZ Troubleshoot==
 +
Please Note: IP and HD-CVI PTZs do not require an RS485 cable. Controls are sent over the RG59 or CAT5 cable.
  
Please Note: IP and HD-CVI PTZs do not require an RS485 cable. Controls are sent over the RG59 or CAT5 cable.  
+
* Front panel PTZ error
 +
* PTZ decoder setup, connection or installation is not correct.
 +
* If using an RS485 Cable, the connection maybe reversed.
 +
* PTZ setup with the Baud, protocol, and bit rate.
 +
* PTZ decoder and NVR protocol is not compatible.
 +
* PTZ decoder and NVR address is not compatible.
 +
* When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is not stable.
 +
* To enter PTZ menu, right click and select PTZ and select OSD menu.
  
*Front panel PTZ error
+
[[Category:PTZ]][[Category:Troubleshoot]]
*PTZ decoder setup, connection or installation is not correct.
 
*If using an RS485 Cable, the connection maybe reversed.
 
*PTZ setup with the Baud, protocol, and bit rate.
 
*PTZ decoder and NVR protocol is not compatible.
 
*PTZ decoder and NVR address is not compatible.
 
*When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is not stable.
 
[[Category:PTZ]]
 
[[Category:Troubleshoot]]
 

Revision as of 19:09, 27 April 2016

PTZ Troubleshoot

Please Note: IP and HD-CVI PTZs do not require an RS485 cable. Controls are sent over the RG59 or CAT5 cable.

  • Front panel PTZ error
  • PTZ decoder setup, connection or installation is not correct.
  • If using an RS485 Cable, the connection maybe reversed.
  • PTZ setup with the Baud, protocol, and bit rate.
  • PTZ decoder and NVR protocol is not compatible.
  • PTZ decoder and NVR address is not compatible.
  • When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is not stable.
  • To enter PTZ menu, right click and select PTZ and select OSD menu.