NVR/Recording Setup/Motion Record Troubleshoot

Motion Recording Troubleshoot

Some settings will cause motion detection not detected

When you have some issue with motion detection, please check these settings.

1. Check if you have enabled the motion recording:

Error creating thumbnail: Unable to save thumbnail to destination

2. Check if you have enable the motion detection and record channel:

Error creating thumbnail: Unable to save thumbnail to destination

3. Please check if detection time is right:

4. Please check if the sensitivity and threshold are set correctly:

5. Ensure Record is enabled:

Error creating thumbnail: Unable to save thumbnail to destination