News/IVS 2017

How to Locate Device Firmware

• Locate Firmware via Product Page
• Locate Firmware via Search
• Locate Firmware via Firmware Tool

Note: Some devices will need multiple firmware updates to get the system up and running on the latest revision. If you are unable to locate your device's firmware using either Search Tools, your best option is to check the device's product page.

IP Camera Firmware Search Tool

If you are unable to locate your device's firmware, you can update your device with the IP Firmware Toolkit.

Method for Updating Firmware Links

Use these links to use a method for updating firmware:

• Update Firmware via Web Browser
• Update Firmware via ConfigTool
• Update Firmware via USB
• Update Camera Firmware via NVR

IVS

PLEASE NOTE: You cannot use IVS rules with H.264+ at this time.

• Error creating thumbnail: Unable to save thumbnail to destination

  Face Detect

• Error creating thumbnail: Unable to save thumbnail to destination

  Tripwire

• Error creating thumbnail: Unable to save thumbnail to destination

  Intrusion

• Error creating thumbnail: Unable to save thumbnail to destination

  Abandoned/Missing

• Error creating thumbnail: Unable to save thumbnail to destination

  People Counting

• Error creating thumbnail: Unable to save thumbnail to destination

  Heatmap

• Error creating thumbnail: Unable to save thumbnail to destination

  PTZ IVS Auto Tracking Setup

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  Audio Detection

• Error creating thumbnail: Unable to save thumbnail to destination

  Scene Change