Difference between revisions of "FAQ/Password Reset IPC DMSS"

(Step by Step Instructions)
(Step by Step Instructions)
 
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{| class="wikitable"
 
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|'''PLEASE NOTE: These instructions will only work if Email Recovery was setup during device initialization. Please try another password reset option [[Password_Reset#IP_Camera|Password Reset for Dahua IP Camera]]'''
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|'''PLEASE NOTE: These instructions will only work if Email Recovery was setup during device initialization. If this was not set up for the device, please try another password reset option <br> [[Password_Reset#IP_Camera|Password Reset for Dahua IP Camera]]'''
 
|-
 
|-
 
|}
 
|}
  
 
==Prerequisites==
 
==Prerequisites==
* Dahua device, connected to network
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* Dahua IP camera, connected to network
* Local computer , with ConfigTool installed
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* Local computer
 +
* DMSS mobile app
 +
* Email recovery setup for device
 +
 
 +
==Video Instructions==
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<embedvideo service="youtube">https://youtu.be/Fu7g82AOMAY</embedvideo>
  
 
==Step by Step Instructions==
 
==Step by Step Instructions==
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4. A QR code will be displayed.
 
4. A QR code will be displayed.
  
This code must be scanned using the mobile app, either iDMSS or gDMSS on a mobile phone
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This code must be scanned using the mobile app DMSS on a mobile phone
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 +
===DMSS===
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1. Launch the DMSS App
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 +
[[File:Password_Reset_NVR_DMSS - 6.jpg|800px]]
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Select '''Me'''
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2. Select '''Tool Manager'''
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[[File:Password_Reset_NVR_DMSS - 7.jpg|800px]]
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3. Select '''Password Resetting'''
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[[File:Password_Reset_NVR_DMSS - 8.jpg|800px]]
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4. Scan the QR code found in the previous step using the mobile phone
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 +
[[File:Password_Reset_NVR_DMSS - 9.jpg|800px]]
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5. A confirmation will display a successful reset.
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 +
[[File:Password_Reset_NVR_DMSS - 10.jpg|800px]]
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The email address on file will receive an email shortly containing a security code
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 +
[[File:Password_Reset_NVR_DMSS - 11.jpg|800px]]
  
 
The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code
 
The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code
 +
 +
Enter this code at Security Code field
 +
 +
Click Next
  
 
[[File:Reset_IPC_Password_-_WebUI_-_4.jpg|600px]]
 
[[File:Reset_IPC_Password_-_WebUI_-_4.jpg|600px]]
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Enter a new password for the camera
 +
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Click '''Save'''
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 +
[[File:Password_Reset_IPC_DMSS - 1.jpg|800px]]

Latest revision as of 00:15, 27 February 2021

Reset Dahua IP Camera Password Using DMSS

Description

These instructions will show how to reset the password of a Dahua IP Camera using the mobile app DMSS

PLEASE NOTE: These instructions will only work if Email Recovery was setup during device initialization. If this was not set up for the device, please try another password reset option
Password Reset for Dahua IP Camera

Prerequisites

  • Dahua IP camera, connected to network
  • Local computer
  • DMSS mobile app
  • Email recovery setup for device

Video Instructions

Step by Step Instructions

WebUI of IP Camera

1. Type the IP of the IP camera into a web browser

Reset IPC Password - WebUI - 1.jpg

2. Click the 'Forgot password?' option

Reset IPC Password - WebUI - 2.jpg

3. A prompt will appear to confirm the reset

Select OK

Reset IPC Password - WebUI - 3.jpg

4. A QR code will be displayed.

This code must be scanned using the mobile app DMSS on a mobile phone

DMSS

1. Launch the DMSS App

Password Reset NVR DMSS - 6.jpg

Select Me

2. Select Tool Manager

Password Reset NVR DMSS - 7.jpg

3. Select Password Resetting

Password Reset NVR DMSS - 8.jpg

4. Scan the QR code found in the previous step using the mobile phone

Password Reset NVR DMSS - 9.jpg

5. A confirmation will display a successful reset.

Password Reset NVR DMSS - 10.jpg

The email address on file will receive an email shortly containing a security code

Password Reset NVR DMSS - 11.jpg

The Security Code will be sent to the email that was setup during device initialization, the email will be shown partially below the QR code

Enter this code at Security Code field

Click Next

Reset IPC Password - WebUI - 4.jpg

Enter a new password for the camera

Click Save

Password Reset IPC DMSS - 1.jpg