Revision as of 21:36, 25 May 2021

ITC237 Image Issue Troubleshooting

Description

This guide will cover how to adjust/configure the camera settings to troubleshoot any overexposure image issues from the camera while in use.

Prerequisites

• ITC237 Camera
• Computer

Troubleshooting Image Issues

Camera Configuration is done in the camera's web ui

Enter the IP of the camera into a browser

Log in

Overexposure During the Day

Because the sun is hitting the license plate, it is directly reflected off the camera lens, causing the image to be overexposed.

There are several general strategies

• Try to avoid east-west direction in installation

• 

  Do not install the camera in the direction where the sun is just reflecting back. It is recommended to install the camera on the B side of the road, not the A side

• 

  Use automatic aperture lens

• 

  Enable WDR

Overexposure At Night

There are about three kinds of common overexposure issues in the evening:

• The influence of the vehicle headlights, resulting in the inability to see the license plate

• Other vehicles have their license plates irradiated, resulting in overexposure

• The camera's own light is too bright or the Angle is affected

• The picture is dark in the daytime

• Too much noise in the picture

Overexposed Picture