Difference between revisions of "Troubleshoot/NVR/PTZ Troubleshoot"

Line 3: Line 3:
 
*Front panel PTZ error  
 
*Front panel PTZ error  
 
*PTZ decoder setup, connection or installation is not correct.
 
*PTZ decoder setup, connection or installation is not correct.
*Cable connection is not correct.  
+
*If using an RS485 Cable, the connection maybe reversed.  
*PTZ setup is not correct.
+
*PTZ setup with the Baud, protocol, and bit rate.
 
*PTZ decoder and NVR protocol is not compatible.  
 
*PTZ decoder and NVR protocol is not compatible.  
 
*PTZ decoder and NVR address is not compatible.  
 
*PTZ decoder and NVR address is not compatible.  

Revision as of 00:49, 18 November 2015

Please Note: IP and HD-CVI PTZs do not require an RS458 cable. Controls are sent over the RG59 or CAT5 cable.

  • Front panel PTZ error
  • PTZ decoder setup, connection or installation is not correct.
  • If using an RS485 Cable, the connection maybe reversed.
  • PTZ setup with the Baud, protocol, and bit rate.
  • PTZ decoder and NVR protocol is not compatible.
  • PTZ decoder and NVR address is not compatible.
  • When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is not stable.
  • The distance is too far.
  • Front panel PTZ error
  • PTZ decoder setup, connection or installation is not correct.
  • Cable connection is not correct.
  • PTZ setup is not correct.
  • PTZ decoder and DVR protocol is not compatible.
  • PTZ decoder and DVR address is not compatible.
  • When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching. Otherwise the PTZ control is not stable.
  • The distance is too far.