Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Basic Setup/Identify Model and Serial Number"

Line 1: Line 1:
 
==How to Identify Device Model and Serial Number==
 
==How to Identify Device Model and Serial Number==
 +
 +
===Description===
 +
This is a guide for how to identify models and serial number on a device.
 +
 +
===Prerequisites===
 +
* Internet Explorer
 +
* [[Troubleshoot/Internet_Explorer_ActiveX_Setup| Active-X]]
 +
* IP Camera online
 +
* Config tool
 +
 +
===Video Instructions===
 +
<embedvideo service="youtube">X</embedvideo>
 +
 +
===Step by Step Instructions===
 +
 +
1. Go to Config tool and you may find the model right here.
 +
 +
2. Click on the tool icon.
 +
 +
3. Click on SysInfo, and you may find the Serial No. and the Device model here.
 +
 +
 +
 +
 +
 +
[[Category:IP Camera]]
 +
 +
[[Category:Troubleshoot]]

Revision as of 21:52, 19 December 2016

How to Identify Device Model and Serial Number

Description

This is a guide for how to identify models and serial number on a device.

Prerequisites

  • Internet Explorer
  • Active-X
  • IP Camera online
  • Config tool

Video Instructions

Step by Step Instructions

1. Go to Config tool and you may find the model right here.

2. Click on the tool icon.

3. Click on SysInfo, and you may find the Serial No. and the Device model here.