FAQ-Test
Here is a list of frequently asked questions about Dahua products sorted by product type
NVR
NVR | ||
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How to disable audio recording on Dahua recorder? | How to disable audio on Dahua IP camera that connected to Dahua NVR? | How to setup Perimeter protection? |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Setup Perimeter Protection using the IVS Interface at NVR WebUI > Set Up Perimeter Protection |
How to do two way talk with Dahua recorder? | How to setup email notification from recorder? | How to use WIFI USB adapter with Dahua recorder? |
Set up two way talk using the NVR and control audio using DMSS mobile app or microphone attached to computer > Set Up and Use Two Way Talk |
Set Up Email Notifications using a 3rd party email service at the NVR > How To set up email Notifications |
Plug a compatible WiFi USB adapter into a Dahua recorder > Use USB Wifi Adapter with Dahua Recorder |
How to modify camera orders on the live view screen? | How to setup motion recording on Dahua recorder? | How to do password reset? |
Cameras are added to the NVR as Channels in the order they enrolled > How To Change Camera Order |
You can set up motion recording on a Dahua recorder directly at the device or through various software interfaces > Set Up Motion Recording on an NVR |
Reset the password of a device using the mobile app DMSS and the automated QR code scan method > Set Up and Use Two Way Talk |
How to add multi sensor camera to NVR? | How to enable and setup secondary screen? | Which model of NVR supports License Plate Camera? |
A multi sensor camera will typical provide multiple channels of video through the same IP address and can be added to the NVR through Camera Setup > How To Add Multi Sensor Camera to Dahua NVR |
Display settings can be found by going to the NVR's Main Menu > Display to enable the secondary screen (if model supports this feature) and make display out resolution changes > Set Up and Use Two Way Talk |
You can find the list of compatible Dahua License Plate Cameras by clicking the following link > List of Dahua Traffic/License Plate Cameras |
How to disable date and time stamp on the top right corner of Dahua recorder? | How to troubleshoot resolution mismatch error? | |
Set up two way talk using the NVR and control audio using DMSS mobile app or microphone attached to computer > Set Up and Use Two Way Talk | Set up two way talk using the NVR and control audio using DMSS mobile app or microphone attached to computer > Set Up and Use Two Way Talk |
XVR
XVR | ||
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How to troubleshoot brand new HDCVI camera that does not work with Dahua XVR? | How to add IP camera to Dahua XVR? | What is the maximum cable distance to connect HDCVI camera to Dahua XVR? |
Enable IP Channels on the XVR then add the IP camera > How To enable IP cameras on a Dahua XVR > How To Add IP Camera |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Setup Perimeter Protection using the IVS Interface at NVR WebUI > Set Up Perimeter Protection |
IP Cameras
IP Cameras | ||
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How to enable PTZ auto track? | How to setup face mask detection? | How to setup people counting? |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Setup Perimeter Protection using the IVS Interface at NVR WebUI > Set Up Perimeter Protection |
How to solve "algorithm version does not match" error message? | ||
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Mobile App
Mobile App | |||
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Why can't I share device to other account? | How to enable mobile app push notification? | How to schedule mobile app push notification? | |
Make sure you are logged into the account that first setup/registered the device. > How To share devices between accounts on DMSS |
Add the device then select Device details to enable mobile app push notifications from the device > How To Enable mobile app push notifications |
Setup Perimeter Protection using the IVS Interface at NVR WebUI > Set Up Perimeter Protection | |
How to troubleshoot DB-11 that does not call DMSS app? | How to setup DB-11 to ring the existing door chime? | How to troubleshoot audio issue on live view? | |
Set up two way talk using the NVR and control audio using DMSS mobile app or microphone attached to computer > Set Up and Use Two Way Talk |
Set Up Email Notifications using a 3rd party email service at the NVR > How To set up email Notifications |
Plug a compatible WiFi USB adapter into a Dahua recorder > Use USB Wifi Adapter with Dahua Recorder | |
How to troubleshoot issue of getting device online on DMSS App? | How to setup motion recording on Dahua recorder? | How to do password reset? | |
Cameras are added to the NVR as Channels in the order they enrolled > How To Change Camera Order |
You can set up motion recording on a Dahua recorder directly at the device or through various software interfaces > Set Up Motion Recording on an NVR |
Reset the password of a device using the mobile app DMSS and the automated QR code scan method > Set Up and Use Two Way Talk | |
How to add multi sensor camera to NVR? | How to enable and setup secondary screen? | Which model of NVR supports License Plate Camera? | |
A multi sensor camera will typical provide multiple channels of video through the same IP address and can be added to the NVR through Camera Setup > How To Add Multi Sensor Camera to Dahua NVR |
Display settings can be found by going to the NVR's Main Menu > Display to enable the secondary screen (if model supports this feature) and make display out resolution changes > Set Up and Use Two Way Talk |
You can find the list of compatible Dahua License Plate Cameras by clicking the following link > List of Dahua Traffic/License Plate Cameras |
DSS
DSS | ||
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Why can't I apply license to my DSS Express Software? | How many video channels does DSS Express free version support? | How to add EVS to DSS? |
Make sure you are on the latest version of DSS Express > DSS Express Main Page > How To Activate License |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Setup Perimeter Protection using the IVS Interface at NVR WebUI > Set Up Perimeter Protection |
Temperature Monitoring Solution
Temperature Monitoring Solution | ||
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How to troubleshoot camera that not reading temperature? | How to setup email notification when high temperature is detected? | How to setup app notification when high temperature is detected? |
Make sure you are on the latest version of DSS Express > DSS Express Main Page > How To Activate License |
Disable audio using the camera's web interface > How To Disable audio recording on a Dahua recorder |
Setup Perimeter Protection using the IVS Interface at NVR WebUI > Set Up Perimeter Protection |